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Digging deep into interactive email excellence

CHALLENGE

Delivering innovative storytelling to inboxes

In an era of inbox saturation, BBC Studios faced the challenge of making subscribers stop, engage and feel eager for the return of Walking With Dinosaurs. The campaign needed to do more than announce the series – it had to create an experience compelling enough to drive viewership and strengthen subscribers’ connection to the brand.

SOLUTION

Interactive design transforms subscribers into explorers

We created an immersive, discovery-led email experience introducing the six main characters of the series, sparking curiosity and driving clicks to the core series page. Through interactive dig elements, dynamic fact files and layered storytelling, users were guided to unearth information about each dinosaur, echoing the show’s archeological focus and building excitement for the launch.

Solution

We set out to drive awareness of a new episode and its storyline, and ActionRocket helped us deliver this perfectly.

Richard Simson

CRM Executive, BBC Studios
Results

RESULTS

Delighting audiences and impressing email experts

This campaign delivered exceptional engagement across all three segments of BBC Earth subscribers: Engaged, Lapsing and Lapsed. For each, the open rate and CTR surpassed comparable campaigns sent in the same period, and overall performance exceeded that of the BAU newsletter. It also garnered industry attention. Ben and Conor, the creative and coding brains behind the campaign, were interviewed for Flicemail’s YouTube series, and the concept earned a glowing review on EmailLove

The Stats

+%

Open rate

+%

Click-through rate

+98%

Delivery rate