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Industry insights, marketing trends, and more

Pages and pages of content in the context of CRM. Not only will you find updates on our agency life, you’ll get useful how-to guides and inspiring creative from others hitting inboxes.

What Newzoo’s global games market data means for CRM

Retention, expansion, ownership. These three key themes are shaping the global games market right now, according to the new report released by data and insights company, Newzoo. ...

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What Newzoo’s global games market data means for CRM

Retention, expansion, ownership. These three key themes are shaping the global games market right now, according to the new report released by data ...

Marketing

The Black Friday survival guide nobody gives CRM teams

Your segments are built. Your journeys are mapped. Your subject lines have been A/B tested within an inch of their lives. But who's checking on you?

Marketing

Nudgestock 2026: what trust means for CRM

I recently headed to Nudgestock 2026 in London for a day of behavioural science, brand thinking, and a lot of conversation about trust. It was a ...

Marketing

Email marketing podcasts that are worth a listen

Some of our best conversations happen in front of a microphone. Over the years, our team has shared insights, expertise and a few laughs on podcasts ...

Code

iOS 27 and email: what marketers need to know

Every September, Apple drops something that sends email teams scrambling for a test device. This year it's a bigger shake-up than usual. iOS 27 ...

Marketing

Creative of the Month: September

September’s creative has given us plenty worth shouting about. This month’s top five takes us from playful student puns and brilliantly cheeky ...

Marketing

Omnichannel loyalty CRM: how to create connected customer journeys

PSA: Your customers don’t think in channels. They are not waking up thinking, ‘I’ve just interacted with the app, so now I’m moving into the email ...

Marketing

Creative of the Month: August

August gave us throwback creative, public call-outs, playful inbox copy, and plenty of movement. From reviving an iconic campaign to turning ...