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Industry insights, marketing trends, and more

Pages and pages of content in the context of CRM. Not only will you find updates on our agency life, you’ll get useful how-to guides and inspiring creative from others hitting inboxes.

Creative of the Month: October

October’s creative has been full of surprises. From interactive choices and personalised gifting to a festive collaboration and a cheeky win-back, this month’s top five have given ...

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Marketing

Creative of the Month: October

October’s creative has been full of surprises. From interactive choices and personalised gifting to a festive collaboration and a cheeky win-back, ...

Code

Fixing white lines in Outlook: the 2026 guide

You've spent hours crafting your latest campaign. The copy sings, the images are optimised, the links are triple-checked, and every stakeholder has ...

Marketing

Braze meets Salesforce: what the acquisition means for you

Big news landed in our inboxes this week: Braze has signed a definitive agreement to be acquired by Salesforce, in a deal worth around $5.66bn. If ...

Marketing

There’s a traitor in your CRM: how to stay faithful to your customers

If you’ve spent your Thursday and Friday nights shouting at the telly during The Celebrity Traitors, you’ll know the whole game comes down to one ...

Marketing
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Code

What Newzoo’s global games market data means for CRM

Retention, expansion, ownership. These three key themes are shaping the global games market right now, according to the new report released by data ...

Marketing

The Black Friday survival guide nobody gives CRM teams

Your segments are built. Your journeys are mapped. Your subject lines have been A/B tested within an inch of their lives. But who's checking on you?

Marketing

Nudgestock 2026: what trust means for CRM

I recently headed to Nudgestock 2026 in London for a day of behavioural science, brand thinking, and a lot of conversation about trust. It was a ...

Marketing

Email marketing podcasts that are worth a listen

Some of our best conversations happen in front of a microphone. Over the years, our team has shared insights, expertise and a few laughs on podcasts ...