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Unifying the BBC’s Email Design Systems

CHALLENGE

From the inefficiency of individual design systems…

In early 2020, the BBC was finalising a bold new rebrand that aimed to unify decades of diverse visual design systems. The BBC’s previous email designs were brand-specific, leading to a fragmented experience and complex workflows. Each core brand had its own Email Design System (EDS) with unique modules, causing inefficiencies and increased costs due to the need to recreate modules for each brand.

SOLUTION

…to the simplicity of a single design system

The BBC approached us to transform their EDS for the Netherlands, making it user-friendly, fit-for-purpose and aligned with the rebrand. We developed a single, unified EDS that harmonised the visual identity across TV, Radio, Sport, Education, Weather and other BBC brands. This new system allowed for seamless integration of modules, reducing duplication of effort and simplifying workflows.

 

Solution-1

Working with Action Rocket on our redesigned e-newsletter template has been a brilliant experience. The new design is slick, clear, and truly embodies the essence of our refreshed channel brand: BBC NL. The channel newsletter is a key part of our owned media strategy, and the strong performance speaks for itself; proving just how engaged our audience is. A huge thank you to the Action Rocket team for their creativity, collaboration, and expert execution.

Antoni Reina-Coppla

Growth Marketing Manager, BBC Studios
Result

RESULTS

Highly engaging brand experiences

“The results have been remarkable”, the client told us, with key engagement metrics far exceeding the usual benchmarks. This initiative brought visual cohesion to the BBC’s diverse offerings and demonstrated how branding elements can be effectively tied together to create a unified and engaging user experience. What’s more, it streamlined the BBC’s internal process into an efficient workflow while maintaining a strong brand identity across all channels. 

 

The Stats

+%

Open rate

+%

Click Through rate

+%

Click Through open rate

+80%

Delivery rate