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Pages and pages of content in the context of CRM. Not only will you find updates on our agency life, you’ll get useful how-to guides and inspiring creative from others hitting inboxes.

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Top Designs for December

December's inbox brought us everything from festive surprises to social responsibility campaigns. Whether it's celebrating the giving season, capturing attention with visual ...

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Marketing

Top Designs for December

December's inbox brought us everything from festive surprises to social responsibility campaigns. Whether it's celebrating the giving season, ...

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Marketing

From the desk of CRM Santa's elves

I probably shouldn't be writing this. Not because it's a secret, exactly, but more because CRM Santa doesn't love it when we interfere in his ...

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Marketing

A Conversation with Email Love: Building Email Programs That ...

Email marketing remains one of the most powerful channels for building customer relationships, yet many brands still struggle to create campaigns ...

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Marketing

Email can create communities, not just customers

I want to talk about something that doesn't get enough airtime in our industry. Email is often treated like a till. Open, click, buy. KPIs that focus ...

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Marketing

The joy of wrapped emails

Wrapped emails, unwrapped Every year, teams talk about wanting a Wrapped email. Not just because it looks good, but because of what it represents. A ...

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Marketing

In conversation with our DMA judge and council member: Scarlett

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Marketing

Top Designs for November

November brought a brilliant blend of creativity to our inboxes. From clever concepts to beautifully crafted visual storytelling, this month’s picks ...

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Marketing

Finding calm in the Black Friday chaos

Black Friday has a way of making the digital world feel louder than usual. Every screen, tab, and email competes for attention. Every brand has a ...